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HR Is NOT Just An Order Taker

Nov 22, 2016

Editor’s note: While Ron Thomas is traveling, TLNT is reposting some of his more popular columns.

HR must stop being order takers.”

Browsing the Internet this week, I came across this quote from my good friend, Josh Bersin. It caused me to stop as I read the accompanying article.

My first foray into Human Resources was through Training & Development as I eventually ended up running one of IBM’s business units, Catapult. Yes, we took orders. When I eventually moved to an in-house T&D role, I felt that I could change the trajectory.

However, this was easier said than done. Yes, I was the Corporate Training Manager but I was still on the phone from time to time filling request. “Leadership development is what he needs,” I was told. However, six months or so later, there was no change in leadership skills.

Therefore, I decided to change my focus.