Do you know:
- Why the applicant accepted or turned down your job offer?
- How the applicants feel about your hiring system and interview process?
- How many of the applicants who turned you down took another offer from someone else and why?
If you don’t know, how are you ever going to improve your results?
To get answers, you’ve got to ask all applicants and new hires. You can ask in person, by email, by phone, by letter, or via an online survey. Doesn’t really matter how, just ask.